Privacy policy

 

Privacy Policy Introduction

Welcome to the Scratch Repair Privacy Policy. This document outlines our practices for collecting and processing data provided by you through our website.

We value your feedback on this privacy policy; please feel free to email any comments to info@scratchrepair.co.uk.

Who We Are

As mandated by the Data Protection Act 1998, we, Scratch Repair, provide the following information as the 'data controller':

- Our website address: www.scratchrepair.co.uk
- Our company name: Scratch Repair

Information Collection

At Scratch Repair, we may collect and process the following data pertaining to you:

- Information submitted via forms or surveys on our website
- Records of communication between us
- Transaction details conducted on our website
- Site visitation information, including resource usage
- Information about your computer, such as IP address, browser, operating system, etc., for system management and aggregated reporting to our advertisers.

Cookies

To distinguish users and enhance our website's functionality, we utilize cookies. For more details regarding our use of cookies, please consult our Cookie Policy.

Data Utilization

We employ the information we gather to:

- Deliver site content effectively to you
- Provide requested information, products, and services or, with your consent, those we believe may interest you
- Execute contractual obligations with you
- Facilitate your use of our interactive services when desired
- Inform you of our pricing
- Notify you about goods and services that may be of interest to you. Additionally, we may permit others to do this, and they (or we) may contact you. If you are an existing customer, we will contact you electronically regarding items similar to your previous purchases. If you are a new customer, contact will only be made with your consent.

Should you prefer not to receive marketing communications, please mark the relevant checkbox displayed on the screen. It's important to note that we do not reveal individual identities to our advertisers, but we do share aggregate information to assist them in reaching their target audience. We may also use the collected data for displaying advertisements to that audience.

Data Storage

Your collected data may be transferred to storage locations beyond the European Economic Area (EEA) to fulfill orders and process payments. By providing us with your personal data, you consent to this arrangement, and we will take reasonable measures to maintain the security of your data. Payments will be encrypted, and any provided passwords should remain confidential. While we strive to offer protection, we cannot guarantee the complete security of your data, and you assume any risks associated with data transmission.

Information Disclosure

We are authorized to disclose your information in the following circumstances:

- In the event of selling our business or company, we may disclose it to potential buyers.
- Disclosure to other entities within our corporate group.
- As required by law, or to safeguard the property, safety, or rights of others.
- Sharing information with third parties to prevent fraud or credit risks.

Your Rights

You have the right to request that we do not use your data for marketing purposes. You can do so by indicating your preferences on our forms or by contacting us at any time at info@scratchrepair.co.uk. As per the Data Protection Act 1998, a fee (currently £10) may apply for accessing information we hold about you.

Links to Other Sites

Please be aware that our terms and policies do not extend to other websites accessible through links from our site.

Changes

Any updates to our Privacy Policy will be posted on this page, and if we choose to, we may also send you an email notification.